Skip To Content

Client Reviews

Client Testimonials and Reviews | Community Real Estate Group, Keller Williams - Tri-Cities, Washington

Our clients are important to us and we make sure we give them the best service. Read what our clients say about us and discover how we meet and even exceed their expectations!

The background features the Juniper by Sandhollow Homes at Seven Sisters Pasco.

Great people! Olivia helped us out buying our first home. Thanks for having patience with us throughout this whole process 🙂

-Miguel S., Buyer

I just want to say if you looking to buy a home or sale, Samantha is the girl. She knows her stuff, she replies fast to questions you have, if she don’t know the answer she will get you an answer. She help me and my fiancé get are first home and we were able to close way better are closing date and also just in time for my new born, we couldn’t have ask for a better agent. Her and her team are awesome. Thank you again Samantha. Well definitely go back to her for future purchase or sale.

-Josue V., Buyer

Ken and Amy were so helpful throughout the entire process. We knew going into it that our case was unique, given the location and zoning specifics of our house and adjacent land in the county. We had figured a multitude of support from a number of resources would be needed, but Ken and Amy handled the arrangements when we needed it. From the beginning, they explained the entire process and helped walk us through the various steps. Whenever unforeseen events arose, they were able to help us navigate through the issues and reach a quick resolution.

(They were even the first to let us know when one of the structures on the property had caught on fire!)

We would recommend utilizing their services to anyone in need of selling their home!! The are the very best!

-Sidney M., Seller; 72Sold Program

Ken and Christie at Community Real Estate Group are awesome individuals to work with. I explained my circumstances to them that I was moving to Montana December and needed my house sold before January. I talked with them late October and by November 11th we had the house listed with an offer above asking price the day after. Since my rent lease was starting in the middle of December we were able to do a 30 day close which worked out in favor for both parties. All in all it was a pleasant experience and I would recommend future buyers/sellers use community real estate group for your needs.

– Evan P., Seller ; 72Sold Program

Absolutely amazing team to work with!

-Chris K., Buyer

Samantha made the purchase to my home seamless and enjoyable. Because of her knowledge of real estate and her diligence to get the job done, I was able to close on my home ahead of schedule. Any issues or concerns that presented themselves turning the buying process, Samantha was able to provide a solution. If I had questions or concerns, Samantha either had an answer, or she spoke with the appropriate parties to get an answer. Overall, this was the best experience I have had buying a home. I will most definitely be using her for any future real estate needs. Highly Recommend! Thanks Samantha!

-Tyler D., Buyer

I had the BEST experience buying my house with the help of Cyndee Poletski at Community Real Estate Group. She was professional, knowledgeable and fun. She was great with communication. If I text or called her she always got right back to me even while she was on vacation. I would highly recommend her and Community Real Estate Group for your house buying or selling needs.

-Sonja D., Buyer

Samantha is the best agent! She’s helped us buy two homes (yes, two, even during this crazy economy) and communicated so well throughout the process both times. I have recommended her to family and friends and I cannot say enough positive things about her and her team! Definitely call on her and her team to help you out.

Sarah C., Buyer


-Elia Tzib, Samantha’s Buyer

Cyndee represented us to sell our home. She went above and beyond and our home sold within 2 days from being listed. She has an amazing group and they do an awesome job of communicating with the clients.

-Monce Romero, Seller

Best realtors we have ever used and wouldn’t consider using others. Ken and Cyndee are so easy to work with and are seasoned professionals! Our entire family has sold and purchased with this team and I highly recommend them.

-Lynn Estey, Buyer & Seller

Cyndee and Ken Poletski at Community Real Estate Group were a tremendous help when my husband and I were looking to buy a new home and in selling our home of 37 years. When we met in their office, they provided options for selling our home along with visuals on the computer and printed lot maps. They listened to our ideas as well. We decided to list our home with them and are happy we did. The pictures for the listing were fabulous and the home’s history/facts were well written. When there was confusion on our part on closing procedures, Cyndee explained the process and didn’t hesitate to make things right. She also helped us in buying our current home. After our first meeting, we scheduled 6 showings! She provided us with a binder of the selected homes with pages to take notes—very well organized. Cyndee was patient when we kept changing our minds (sell/don’t sell—buy/don’t buy). Three months later, Cyndee gave us the advice we needed and encouragement when we decided to make an offer on our new home. We are happy we listened to her advice. We love our new home. It is perfect for us. We also hired Cyndee and Ken because they are personable. Doug and I feel like we’ve made new friends during the home selling/buying process. We highly recommend this company and their team.

-Claudia Minnich, Buyer & Seller

Fantastic support during our recent home purchase. Before, during, and after they have always answered the call with all of our home purchasing questions. Thank you!

-Richarda Gilbert, Buyer

Cyndee, Ken, Karyn and the entire team are the best. From the beginning of our house hunt in the Columbia Basin area I felt that my wife and I were deeply understood. We were never pushed or prodded. Their knowledge and expertise of real estate was above and beyond what I expected from a realtor. Each team member was clear about what he/she knew and didn’t know. There was absolutely no BS or “pretend” to know. I am the type of person that wants facts and I am good with “I don’t know, but will find out.” I recoil when people give me their impressions of what “should be” rather than what factually is. Our shopping and purchasing was very smooth sailing. They mapped out a time-line and the process went as planned.

-Jon Lieberman, Buyer

I love working at Community Real Estate Group! Hands down the best TEAM in Washington! Not only is it amazing to work here but the training and education that the team offers is unmatchable! Cyndee helped us buy our home and her knowledge of the area and the education she offered us helped us make our final decision on the right home for our family! Which we LOVE!!!!

-Karyn Mariscal, Buyer

Will choose to work again if we ever sell a home again. Cyndee and her husband and Mrs. Mariscal (assistant I believe) did an excellent job at selling our house. Communication was very good and at all times. Cyndee responded to our naive questions as first-time home sellers..they really know how to make the selling journey go smooth. Also thanks to your daughter for unlocking us the door when we got locked out by accident. We have enjoyed working and talking to all of them and appreciate the business!!

Christian Hernandez, Seller

Ken Poletski really went above and beyond to help us find the perfect home. Ken really listened to what it was we wanted and was quick to get us in for showings with this fast-moving market.

-Joe and Lisa Estey, Buyers

Ken took us on as clients when we didn’t like our representation with another realtor on the Westside when we were trying to sell our home. Not only did he and Cyndee represent us as Sellers but also as buyers here in the Tri-City area. There was no hesitation and they both worked very hard for us. They have now become great friends of ours. I would be happy to recommend them for others as well.

-Heather Soyars, Buyer & Seller