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Client Reviews

Our clients are important to us and we make sure we give them the best service. Read what our clients say about us and discover how we meet and even exceed their expectations!

I had the BEST experience buying my house with the help of Cyndee Poletski at Community Real Estate Group. She was professional, knowledgeable and fun. She was great with communication. If I text or called her she always got right back to me even while she was on vacation. I would highly recommend her and Community Real Estate Group for your house buying or selling needs.

-Sonja D., Buyer

Amazing service from start to finish. Karina went further than necessary to ensure that our experience exceeded expectations. So glad that she (& the entire team) were recommended. Andy showed up at our inspection, just in case we could not. It was wonderful feeling like we had both individual service with an amazing support team in the background. Even further, they went above and beyond by welcoming us into the area by giving us advice on shopping, restaurants and what to do and see. Can I give more than 5 stars? Would recommend this real estate group 100 stars if I could. We found more than a real estate agent – we found friends and neighbors.

-Beth B., Buyer

Samantha is the best agent! She’s helped us buy two homes (yes, two, even during this crazy economy) and communicated so well throughout the process both times. I have recommended her to family and friends and I cannot say enough positive things about her and her team! Definitely call on her and her team to help you out.

Sarah C., Buyer

Andy and Karina were absolutely amazing! Sold our place in one day! Thank you very much.

-Jeremy Long, Seller


-Elia Tzib, Samantha’s Buyer


-Adrian Gonzalez, Karina’s Buyer

Cyndee represented us to sell our home. She went above and beyond and our home sold within 2 days from being listed. She has an amazing group and they do an awesome job of communicating with the clients.

-Monce Romero, Seller

Karina Sawyer was an amazing realtor! She helped us buy our first home and made the process so easy and comfortable. She is incredibly knowledgeable about the market and buying process, she’s wonderful at helping her client understand the real estate jargon. She has a very fun personality and is easy to connect with. She always responds to messages quickly and is easy to get ahold of. Karina helped us to have a great first home buying experience. I will absolutely use her again.

-Vicki Hackney, Buyer

I absolutely loved working with Karina Sawyer. If there was a house I wanted to see she showed it no questions asked. We just closed on our first home and we couldn’t be happier.

-Samantha Griswold, Buyer

Best realtors we have ever used and wouldn’t consider using others. Ken and Cyndee are so easy to work with and are seasoned professionals! Our entire family has sold and purchased with this team and I highly recommend them.

-Lynn Estey, Buyer & Seller

I worked with Karina Sawyer in Richland, Washington and she was absolutely amazing! She sold 3 properties for me and was extremely knowledgeable, helpful and was always going above and beyond for my family and I. Thank you Karina for a job well done!

-Tamara Mettling

Cyndee and Ken Poletski at Community Real Estate Group were a tremendous help when my husband and I were looking to buy a new home and in selling our home of 37 years. When we met in their office, they provided options for selling our home along with visuals on the computer and printed lot maps. They listened to our ideas as well. We decided to list our home with them and are happy we did. The pictures for the listing were fabulous and the home’s history/facts were well written. When there was confusion on our part on closing procedures, Cyndee explained the process and didn’t hesitate to make things right. She also helped us in buying our current home. After our first meeting, we scheduled 6 showings! She provided us with a binder of the selected homes with pages to take notes—very well organized. Cyndee was patient when we kept changing our minds (sell/don’t sell—buy/don’t buy). Three months later, Cyndee gave us the advice we needed and encouragement when we decided to make an offer on our new home. We are happy we listened to her advice. We love our new home. It is perfect for us. We also hired Cyndee and Ken because they are personable. Doug and I feel like we’ve made new friends during the home selling/buying process. We highly recommend this company and their team.

-Claudia Minnich, Buyer & Seller

Fantastic support during our recent home purchase. Before, during, and after they have always answered the call with all of our home purchasing questions. Thank you!

-Richarda Gilbert, Buyer

Cyndee, Ken, Karyn and the entire team are the best. From the beginning of our house hunt in the Columbia Basin area I felt that my wife and I were deeply understood. We were never pushed or prodded. Their knowledge and expertise of real estate was above and beyond what I expected from a realtor. Each team member was clear about what he/she knew and didn’t know. There was absolutely no BS or “pretend” to know. I am the type of person that wants facts and I am good with “I don’t know, but will find out.” I recoil when people give me their impressions of what “should be” rather than what factually is. Our shopping and purchasing was very smooth sailing. They mapped out a time-line and the process went as planned.

-Jon Lieberman, Buyer

I love working at Community Real Estate Group! Hands down the best TEAM in Washington! Not only is it amazing to work here but the training and education that the team offers is unmatchable! Cyndee helped us buy our home and her knowledge of the area and the education she offered us helped us make our final decision on the right home for our family! Which we LOVE!!!!

-Karyn Mariscal, Buyer

Will choose to work again if we ever sell a home again. Cyndee and her husband and Mrs. Mariscal (assistant I believe) did an excellent job at selling our house. Communication was very good and at all times. Cyndee responded to our naive questions as first-time home sellers..they really know how to make the selling journey go smooth. Also thanks to your daughter for unlocking us the door when we got locked out by accident. We have enjoyed working and talking to all of them and appreciate the business!!

Christian Hernandez, Seller

Ken Poletski really went above and beyond to help us find the perfect home. Ken really lisstened to what it was we wanted and was quick to get us in for showings with this fast-moving market.

-Joe and Lisa Estey, Buyers

Ken took us on as clients when we didn’t like our representation with another realtor on the Westside when we were trying to sell our home. Not only did he and Cyndee represent us as Sellers but also as buyers here in the Tri-City area. There was no hesitation and they both worked very hard for us. They have now become great friends of ours. I would be happy to recommend them for others as well.

-Heather Soyars, Buyer & Seller